In automotive sales training, online training has become a much bigger piece of the training equation. The question is, is this a good or bad thing? Going back to the 1990’s I was the pioneer of online training for the auto industry. I first started doing online training for auto dealerships before most people…
The intention of goal setting is to look toward the future and think of and plan for what you desire. Goals provide hope. My definition of hope is “Having Optimistic Predictions & Emotions.” However, goals can create your biggest stumbling block to getting what you desire. Ralph Waldo Emerson said, “The only thing that…
Another college football season come and gone. If you are a football fan like me, you watched a few of the bowl games. In one of the games, Texas Christian University played the University of Oregon. Although, sports clichés and metaphors are often used, I cannot imagine a better example of how sports can mirror…
Be Wary of Advice and Council There are experts everywhere today. The advent of social media has allowed so many to jump into the “expert pool.” As you look at the experience and background of many if not most of these people, you usually find little to nothing to support the expertise. You will…
Happy New Year! So, you made some New Year’s Eve Resolutions and commitments — now what? If you want different results than everyone else, you need to not only discover blocks you have, but also understand them and rewrite your story. Otherwise, you will fail and fail quickly. On New Year’s Eve, everybody…
Every salesperson wants to hear the customer say “yes”. Some customers need a little more evidence to get them to that final positive decision. The right information delivered correctly by the salesperson can make the difference between getting the sale and not getting the sale. Let’s examine some effective methods to help get the customer…
It was a blast to attend the Driving Sales Event in Las Vegas. There were so many brilliant minds sharing ideas. The automobile business has changed more in the last five years than in the previous 50. However, I say as much as things change, they stay the same. But I think the automobile business…
All successful people have desire, passion and persistence in pursuing their goals and dreams way past what others feel is logical and prudent. Success is often defined and created by the illogical and delusional state of mind that many cannot understand. Success is created more by the delusional passion of persistence than by brilliance. …
I have never met anyone who did not want to be exceptionally smart or talented, which could be defined as “brilliant.” However, I have met many people who don’t allow their brilliance to shine bright. I have also met many people who do not allow the flame of their brilliance to shine bright continually because…
Can you hear it? “Tick-tock, tick-tock, tick-tock.” Time stops for no one. Time keeps elapsing and as the clock moves forward, the question for you is, are you moving forward? You cannot add or delete time, but you can decide to invest in your time or simply spend your time. It’s your choice.…