The Complacency of Ignorance

It was a blast to attend the Driving Sales Event in Las Vegas. There were so many brilliant minds sharing ideas. The automobile business has changed more in the last five years than in the previous 50. However, I say as much as things change, they stay the same. But I think the automobile business…

Details

Are You Delusional?

All successful people have desire, passion and persistence in pursuing their goals and dreams way past what others feel is logical and prudent. Success is often defined and created by the illogical and delusional state of mind that many cannot understand. Success is created more by the delusional passion of persistence than by brilliance.  …

Details

The Clock is Ticking

Can you hear it?   “Tick-tock, tick-tock, tick-tock.”   Time stops for no one. Time keeps elapsing and as the clock moves forward, the question for you is, are you moving forward? You cannot add or delete time, but you can decide to invest in your time or simply spend your time. It’s your choice.…

Details

Seven Critical Points to Create Gross Profit in the Digital Age

See if these buzzwords sound familiar: “Internet shopping,” “educated buyers,” “increased speed of the buying process,” “transparency” and “gross profit compression.” All are legitimate challenges for today’s automotive retailers. And, for many, those challenges have become excuses to not make the gross profit they deserve. There are, at minimum, seven critical points that grow or…

Details

Know Your Numbers

There is an old saying, “You cannot manage what you cannot measure.” I think a better phrase is, “You cannot manage what you do not measure.” In some way, you can measure most every activity in a business today. I will add a phrase, “You cannot get to where you are going if you do…

Details

No Excuses!

My son Jake was in fourth grade and his youth football team were defending the previous year’s Super Bowl Championship. Behind with little time left, the offense was on the opponent’s 10-yard line. With time for one last play, Jake dropped back, the blitz came and he was sacked. Game over! Then, the lessons began.…

Details